- Do you ship internationally?
We
do international shipping.
We can ship everything in our catalog except items that manufactures.
restricts us from exporting
Please email us a list of your requirements or place your order on the
web.
We speak English, Spanish, Hebrew, Arabic, Russian
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- Do
you pay for freight
When a nationwide distributor who handles brand names like
we do says he'll pay for freight, it is almost a certainty that
you can get his merchandise much cheaper from someone else., and you
can take that to the bank.
Sorry
but we don't fatten up our prices to include freight
We carry mostly brand name items, and we elected to operate with a small profit
margin. We sell nationwide, and with our slim
margins it is impossible to come up with one price (including freight),
to every state
in the union.
Our prices however, are very competitive, and if you use our pallet-program,
freight charges
should be (relatively) very small..
In 99% of times you will end up saving money if you buy your
merchandise from us, and we have thousands of smart customers
who can testify to that.....
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- Do
you have extra discounts on large quantities ?
Please note that buying 100 items in multi-case quantities, is a
rather normal practice with many of our customers, while we do very
much appreciate it, we do not consider that unusual.
Our prices are very competitive, they are designed to attract large
buyers. We do not have a set price for mega quantities, but if
there is any one or two items that you would like to buy in unusual
quantities (like pallet quantities), let
us know the quantity, and let us also know, your target price (or the price
you are paying now).
If your target
price is not realistic your inquiry will be ignored.....
If your target price is realistic, we will probably treat your
inquiry more seriously, because this would tell us that you have
a general product familiarity, as well as market knowledge of
the item in question.
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- Do you have prices for distributors or wagon-jobbers?
Take note that we specialize in selling to distributors, and
wagon-jobbers, call us up and let us know, what your needs are, and if
you are a large buyer, you probably won't regret that call.
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- Do you have credit terms?
Sorry, with our
present Business- Model we have no room, or margin for credit terms....
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- What are your methods of
payment?
Bank Checks, Money-orders, Wire-transfer
Company checks are accepted but your order is held until they clear.
We do not accept credit cards!
If you want to pay with a CreditCard why not check our other
website www.pricetiger.net
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- Do you ship C.O.D?
Yes we do, (with some
exceptions)
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- How long will you take to ship my order?
Most orders are shipped within 24 hours .
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- How can I determine the freight-charge for my order?
At the moment we can only provide you with a pallet-freight-charge, if your business location is within our Pallet-Program areas. If you can't find your state in that
list, then please call up for more information.
We are constantly working to enhance, and increase the geographic scope of
our Pallet-Program.
Unfortunately at the present, we are unable to provide you with UPS charges
for your orders, but we are working to correct the situation.
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- Can I arrange to pick up my orders?
You want to pick
up your order? no problem!
Indicate in the message section of your order, when do you wish to pick up your
order, and we will have it ready.
We also have on hand, a big cash & carry with 3000 or more
items, where you roam around, and help yourself to more
bargains. See-map
If you want to arrange for your own trucker to pick up your order, we have
no objection, just give us your written instructions .
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- Do you back-order items not shipped?
We ship averagely 95%-100% of your order.
We do not, automatically back-order unshipped items, however, if you
request it, we can call you up when a backordered item is back in stock.
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- Do you have a catalog? how do I get on your
mailing list?
If you place an order, even a small one, you will be automatically on
our mailing-list
and get a monthly catalog.
If you are logged in and want a catalog mailed to you, just click 'Mail-Catalog'
above.
If you are new around here, then click ' New-User' to register,
before clicking 'Mail-Catalog'
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- Do you have outside salesmen?
No we don't!
By the way, most salesmen who come into your store and hang around for an
hour or so to take your order, make on the average 3%-5% commission. (If
they deny it, don't believe them), It is very easy for us to compete with
outfits who employ salesmen, pay for freight or give you credit. If
you are a small buyer, then most probably you are paying through the nose.....
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- What if items are missing from my shipment?
All
orders undergo a vigorous amount of checking ,double-checking and
triple-checking, it is very rare that something is short....
But, we are only humans.....
We absolutely do stand behind everything we ship, and if a shortage
does take place, or wrong merchandise was shipped, we will take
immediate steps to correct the situation.
When receiving your shipment you must write clearly the number
of cases you received next to your signature,
If this is a UPS shipment, indicate with your signature any damaged
boxes, or better yet, refuse them! If you suspect that a case (that was shipped
UPS) has been opened and resealed also refuse it.
In case of a shortage, a damage, or wrong items, make sure not to throw away
the shipping cartons or discard anything else, until your claim is processed, this will
help avoid problems and speed things up.
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- What happens if I get damaged merchandise?
See answer
#14.
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- What are the expiration dates on your merchandise?
All
the merchandise we ship is fresh, anyway we stand behind everything we
ship.
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- How long have you been in business?
We
have been in business since 1969.
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- Why should I trust you?
I never heard of you, how can I trust you?
That's a very good question!
This is one of hardest questions that I ever had to answer, yet I have to
deal with this question quite often, that is every time we have a new
customer, who never heard of Price King..
There is really
no fool-proof way to answer this question, I guess the only thing I can do
here, is pound on my chest and say, I am this and I am that, so let me start
with a few facts:
We have been in business since 1969 We have customers in every
state of the union, We have been doing business on the national and
international scenes for a long time, ( I'll bet you never
heard anything negative about us).
We own and operate 100,000sqf Warehouse with total yearly sales of 50
millions dollars. We have (approximately) 7,000 customers nationwide and
300 international
customers.
When it comes to trust, everyone is different, some people are more suspicious then others (I
guess it is a matter of personal experience) and nothing can change
that..
If you never heard of us and you are worried about trusting us, why not
try us out? place a small order with us, and see how it goes. If
everything goes okay and you are satisfied then place a larger order.
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- Do You do deliveries with your own trucks?
Yes
we do, within a 40 miles radius from New York City
See below: Minimum-Order, Borough and Weekdays
| |
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
| Manhattan |
|
$1000 |
|
$1000 |
$1000 |
| Brooklyn |
$1000 |
|
$1000 |
|
|
| Queens |
|
$1000 |
|
$1000 |
|
| Long Island |
|
$1500 |
|
$1500 |
|
| Bronx |
$1000 |
|
$1000 |
|
|
| New Jersey |
$2000 |
|
$2000 |
|
|
For example: Our minimum delivery to Manhattan is $1000,
and we go there on Tuesday, Thursday and Friday.
We would not deliver items with blue background in item description
(see text listing), those
items, however, are available for pick-ups, or can be
shipped using our pallet-program
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- I don't have a business! Would you sell me?
Absolutely not! You must be in business to buy from us, in fact, we reserve the right to ask any New-User
for proof that he does have an active business entity , the
proof may consist of sales-tax bills, tax-id-number, or
any other documents that we see
fit.
.
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- Do you have a minimum order?
Your first order must be at least $200, optionally you can order
10 different items. This minimum applies only to your first
order, there would be no minimum on your future orders.
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- How do I pay you?
Company-check, Money-order, Wire-Transfer
We accept US dollars only.
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- Can I also offer you merchandise?
Please do! If you have anything to offer us, send us an
Email,
with details or pictures.
Please start your Email with "Attention ES"
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|